

Looking at that path, I can see that the Java programs folder is gone or the sub-folder for regutils.dll is empty. I can only assume regutils.dll is the module necessary for registering and unregistering the JRE client properly. Looking at the details of the error in the Windows Application Event logs offers some details: Sometimes this may be proceeded or followed by a Windows installer error: “ This action is only valid for products that are currently installed.” A DLL required for this install to complete could not be run…” There is a problem with this Windows Installer package. Selecting Yes results in the following error: “ Error 1723.

This software has already been installed on your computer. The problem often starts with the following warning": " Java Setup. This means that in some cases our techs (or sometimes the user) will try to remove a product via Programs and Features but will not have complete permissions to undertake the process, which may end up only partially uninstalling the product, leaving fragments of it in the file system. In our environment, we control the installation of removal of most software via a 3rd party utility.

I suspect the issue was being caused by the method in which the original installation of the JRE client was being uninstalled. Crashing Config Manager Client & Remote Control Viewer after Windto 1709 Update.The Case of the Dysfunctional Adobe PDF Plugin.The Case of the Missing Image Preview Tiles.
